1. Overview
1.1 Sowing Generously Pty Limited T/as Once Upon A Legacy ("OUAL") knows that you care how information about you is used and shared and is committed to protecting the privacy of our customers, candidates and other users of our website www.onceuponalegacy.net ("Website") and our goods and services.
1.2 Under the Privacy Act of 1988 (Cth), which establishes clear guidelines for the collection, use, and disclosure of any personal information we come into contact with through our business operations, OUAL is obligated to abide by the National Privacy Principles.
To ensure compliance with the National Privacy Principles and to protect any personal information you provide,OUAL has put in place rigors security measures and procedures.
1.3 If you give OUAL your personal information, whether in person, online, by email, or through any other form of correspondence, OUAL will make every effort to keep it private and use it only as described in this policy.
You agree that OUAL may collect, hold, use, and disclose your personal information in accordance with this policy by giving OUAL your personal information.
2. Collection of Personal Information
2.1 OUAL receives personal data from its users in a variety of ways.
Customers who register for an account with OUAL or update their information are the ones who give OUAL the majority of their personal information.
2.2 Personal information is also gathered when customers request goods or services from OUAL, provide goods or services to OUAL, fill out survey, questionnaire, or competition application forms, participate in forums where OUAL goods or services are discussed, and communicate with OUAL staff in person, over the phone, via email, or in any other way (e.g. if a customer contacts customer service or provides any feedback regarding OUAL goods or services).
2.3 In general, you are under no obligation to provide any information that OUAL requests.
OUAL may not be able to provide you with any goods or services that rely on the collection of this information, however, if you decided to withhold information (particularly where collection of this information is required by law).
2.4 If you have applied for employment with OUAL, OUAL may collect personal information about you, including but not limited to your name, contact information, qualifications, work history, right to work in a particular country, languages spoken, professional memberships, accreditations, your work objectives, and any other details included in your application or resume.
We might also ask your designated referees for references if you're going to be taken into consideration for employment.
2.5 In relation to the Website, data may also be automatically gathered by assigning a “cookie” to your web browser in order to create a "User ID."
Cookies contain data that enables OUAL's servers to recognise your computer ("Cookies").
Cookies are used on the website to remember your login information, track web traffic in aggregate, and store session data to make it easier for you to use the website, like your most recent search (however this information is disposed of every time you close your web browser).
OUAL may make assumptions about you based on the data in cookies and serve you with targeted advertising that it thinks you'll find interesting.
Some websites may contain multiple Cookies, in which case the data collected from these Cookies is used to compile statistical and demographic data that does not personally identify you to advertisers or other third parties.
You can set up your browser to either notify you before a Cookie is downloaded or to not accept Cookies altogether.
However, cookies enable you to make the most of the website, so we advise leaving them on.
You can find out more about the use of Cookies on www.allaboutcookies.org.
3. Use and Disclosure of Personal Information
3.1 OUAL may use the data it has about you to do the following things:
(a) give you the products or services you've requested;
(b) tailor and personalise your experience on the website, including saving shopping cart information;
(c) assist OUAL in managing and improving the services it offers you;
(d) get in touch with you in order to keep up our business relationship with you or address any questions you may have; and
(e) occasionally give you the option to receive information.
Of course, you will have the option to opt out of receiving such communications.
3.2 OUAL recognises the value of customer information to its operations and does not engage in the practise of disclosing customer information to outside parties.
However, OUAL may divulge your personal information to the following parties:
(a) third parties that OUAL has hired to carry out tasks for it, such as processing credit card information, order fulfilment, mailouts, shipping, debt collection, marketing, research, and advertising; or
(b) third parties that we have hired to provide services that you have requested, such as psychometric evaluations or skills tests if you are applying for employment with OUAL.
Similar privacy and confidentiality obligations as OUAL must be met by these third parties;
(b) another business in the event that OUAL merges with or is acquired by another business.
If this happens, OUAL may disclose your personal information to the new owners of the company and their advisors; however, you will be made aware of such a development.
If necessary, OUAL may also disclose your personal information to the following parties:
(a) regulatory or law enforcement authorities;
(b) any third parties you have authorised to receive personal information held by OUAL.
4. Access to Personal information
4.1 By logging into the Website, OUAL account holders can access or update the account information that OUAL maintains about them at any time.
4.2 You can also contact OUAL's privacy officer using the information provided below to request access to or updates to the personal information OUAL has on file for you.
The Privacy Act of 1988 contains a few exceptions to this right, though (Cth).
4.3 OUAL might ask you to prove your identity and supply more details about your request.
OUAL may decline your request for access to your personal information when doing so is legally permissible, and if it does, OUAL will explain why.
4.4 If you ask OUAL to update your personal information and there is a disagreement over the facts, OUAL will note the disagreement in your personal information.
4.5 OUAL will abide by your request for it to stop contacting you and stop using your information.
4.6 OUAL retains the right to impose a processing fee for any requests to access and update your personal information.
5. Security
5.1 OUAL uses a variety of security measures, such as firewalls, password access, secure servers, and credit card transaction encryption, to guard against unauthorised access,misuse,loss, modification, or disclosure of the personal information that OUAL maintains.
OUAL additionally employs the "Secure Sockets" software, which encrypts the data you enter.
5.2 While OUAL makes every effort to keep your personal information accurate, current, and secure, sending information over the internet is not always a secure option.
As a result, OUAL is unable to assume liability for the security of any information you send to us or receive from us online, as well as any misuse or unauthorised access to that information.
5.3 We cannot guarantee that your privacy will be protected in accordance with this policy on websites to which we have provided links on the Website.
As OUAL has no control over such websites and assumes no liability for any information submitted to or obtained from them by third parties, you should review their privacy policies.
6. Changes to this Privacy Policy
OUAL may occasionally change this Policy to ensure that you are informed of any changes to this policy, you should frequently check the Website.
7. Contacting the Privacy Officer
If you have any enquiries regarding this privacy policy or wish to provide feedback, please contact OUAL’s privacy officer at:
Sowing Generously Pty Limited T/as Once Upon a Legacy
PO Box 419
BEERWAH QLD 4519
AUSTRALIA